Effective Date: August 1, 2026
This Privacy Policy applies to all service scenarios involving the Christmas Lights R Us Of Manhattan official website, online store, and physical retail locations. Users who visit the website, register an account, purchase lighting products, or contact customer service are deemed to have fully read and agreed to all terms of this policy. This policy has been formulated in accordance with U.S. federal privacy regulations and the California Consumer Privacy Act (CCPA), and it establishes data protection standards specifically for users within the United States.
Information We Collect
When you use services related to browsing and purchasing lighting products, we collect information in two categories. All information is used solely for legitimate purposes related to transactions, logistics and delivery, after-sales support, and customer service.
The first category consists of personal information that can directly identify you, including your name, shipping address, contact phone number, email address, basic payment card details, account login credentials (username and password), records of communication regarding returns or exchanges, order numbers, purchase history, and invoice information.
The second category consists of non-identifying information regarding your device and behavior, including IP addresses, browser type, device model, website browsing history, lighting categories viewed, time spent on pages, click records, cookie tracking data, delivery confirmation records, and device system versions.
Sources of Personal Information
We may collect your personal information from the following sources:
Information provided directly by you: All personal information you voluntarily provide, such as when registering an account, browsing and using website services, communicating with customer service regarding lighting selection or return/exchange inquiries, filling out forms, or submitting personal details;
Information collected automatically through services: Device data generated when you browse various pendant lights and wall lamps on the website, and website usage data automatically recorded via cookies and similar tracking technologies;
Information from partner service providers: Personal information collected or processed on our behalf by third-party service providers when we engage them for technical support, logistics and delivery, or payment settlement services;
Information from partner merchants and compliant third-party channels: Basic customer information lawfully shared by compliant marketing partners and industry suppliers.
How We Use Your Information
We use the collected personal information solely within legal and compliant boundaries and do not misuse data beyond what is necessary for transaction services. Specific use cases include:
Account and order management: Verifying account registration, creating lighting orders, synchronizing order status, sending shipping and delivery notifications, providing delivery progress updates, managing post-sales returns and exchanges, and verifying delivery addresses to ensure accurate delivery;
Payment and financial settlement: Verifying payment pre-authorizations, reconciling transactions, processing refunds to the original payment method, retaining financial records, archiving tax compliance documents, and interfacing with payment institutions to ensure transaction security;
Customer service communication: Responding to inquiries regarding lighting styles, dimensions, installation, and warranties; handling post-sales disputes involving damaged or incorrectly shipped items; and addressing issues such as lost shipments or delayed packages;
Website operation and optimization: Analyzing user browsing preferences for lighting products, optimizing product display layouts, improving website loading and checkout system functionality, and identifying website access issues;
Compliant marketing communications: Sending notifications about new lighting products and limited-time promotions via email (subject to your consent); you may opt out of receiving marketing communications at any time;
Security and risk control: Detecting anomalous activities such as unauthorized charges, fraudulent orders, or malicious returns/exchanges; preventing unauthorized website access; and safeguarding account and financial security;
Legal compliance and record retention: Retaining transaction records in accordance with U.S. tax and consumer protection regulations to meet requirements for audits, dispute resolution, and legal requests.
How We Disclose Personal Information
Except as outlined in this policy, we do not sell, trade, or transfer your personal information to unrelated third parties for value. We share data only in the compliant scenarios listed below, and all third-party recipients are required to sign data confidentiality agreements to ensure the security of your information:
Sharing with Service Providers
We share information only with qualified third-party service providers that have signed data confidentiality clauses. These providers assist us in operating the website, processing lighting product orders, and providing customer service; they include platform hosting providers, payment processors, UPS logistics/delivery providers, cloud storage providers, data analytics providers, and after-sales warehousing providers.
Sharing for Marketing Partnerships
We share basic browsing data with compliant business and marketing partners to facilitate targeted advertising for lighting products. For example, leveraging our website hosting provider, we display personalized promotional ads for lighting based on your online browsing behavior regarding lighting and home decor products across different websites. Our marketing partners process your information in accordance with their own privacy statements; under California privacy laws, you have the right to request that we opt you out of targeted marketing advertisements based on cross-site browsing behavior.
Disclosure scenarios authorized by you
When you proactively direct or provide written instructions for us to disclose information to a third party, or when you explicitly consent to information sharing, we will transfer the data in accordance with your request. Examples include logistics and delivery of lighting products, quick login via social media accounts, and coordination with third parties for after-sales inspection and repair.
Sharing among Group-affiliated entities
Personal information may be shared among affiliated business entities within the same corporate group; all such affiliated entities are required to adhere to the same data protection standards set forth in this Privacy Policy.
Disclosure scenarios required by law or for risk protection
Personal information may be disclosed as required by law in the following situations: during business transactions such as corporate mergers, asset transfers, or bankruptcy liquidation, where customer transaction data is transferred alongside the business operations; to comply with federal and state laws and regulations, or to respond to court subpoenas and lawful information requests from law enforcement agencies; to enforce website terms of service and store transaction rules; and to protect the legitimate rights and interests of the store, as well as the personal safety and property of other consumers.
Data Security and Data Retention
Data Security Measures
Christmas Lights R Us Of Manhattan employs industry-standard encryption technology to protect all personal data; data transmission on the website's checkout page is fully encrypted, and storage servers are protected by multi-layered firewalls and tiered access controls. Only a limited number of staff members—specifically those in risk management, customer service, and warehousing—may access transaction information (in a masked/de-identified format); internal access rights are strictly controlled, and staff are prohibited from privately copying or exporting customer personal information.
Sensitive information, such as full payment card numbers and security codes, is not permanently stored on the store's servers; temporary cache data is automatically cleared after the transaction is completed, with only the transaction reference number retained for reconciliation purposes. In the event of a data breach risk, we will notify affected users immediately and carry out reporting and remediation in accordance with U.S. privacy regulations.
Data Retention Periods
We retain data only for the duration necessary to fulfill the specific purposes for which it was collected, applying different retention periods based on the type of information:
Complete records of orders, transactions, logistics, and returns/exchanges: Retained for seven years from the date of order delivery to comply with U.S. statutory requirements regarding taxation and consumer rights protection;
Basic account information: Retained for the duration of the account's existence; upon a user's request to close their account, all personally identifiable data is cleared within thirty days, leaving only anonymized statistical data;
Cookie, browsing behavior, and device data: Retained for a maximum of twelve months, after which it is automatically cleared;
Customer service communication and after-sales inquiry records: Retained for three years to facilitate the resolution of potential customer disputes and after-sales reviews.
Once the retention period expires, we securely and completely destroy or anonymize all personal information so that it can no longer be traced back to the specific individual.
Third-Party Links
Our website may contain links to third-party sites and social media widgets—such as home design platforms, social sharing tools, and dedicated pages for payment providers. Clicking an external link will take you away from the official Christmas Lights R Us Of Manhattan website and redirect you to an independent third-party platform.
These third-party platforms maintain their own privacy policies and data collection practices that are not governed by this policy; we have no control over how they collect or use your personal information. We recommend that you carefully review the privacy terms of the respective platform before visiting external websites.
Your Rights
In accordance with U.S. federal privacy laws and the California Consumer Privacy Act (CCPA), users in the United States possess the following data rights. Upon submission of a request, we will process it and provide a written response within 45 business days:
Right to Access: You may request a copy of all personal information we hold, including the sources of collection, purposes of use, and a list of third parties with whom the data is shared;
Right to Correction: If personal information—such as order addresses, contact numbers, or email addresses—contains errors, you may contact customer service at any time to correct or complete the information;
Right to Deletion: You may request to close your account and have us delete all personally identifiable order and account information, with the exception of transaction records that must be retained by law;
Right to Opt-Out of Marketing Sharing: You may request at any time that we stop using your personal browsing data to serve targeted third-party advertisements for lighting products;
Right to Withdraw Consent: If you have previously authorized us to send marketing emails or collect tracking data via cookies, you may withdraw that authorization at any time;
Right to Data Portability: You may request an electronic copy of your personal order and account information for transfer to another service platform.
You may submit requests via our customer service email; the relevant process will begin once your identity has been verified. We do not charge any fees for the exercise of your privacy rights.
Children's Privacy
All lighting products and services (both online and offline) offered by our store are intended solely for consumers aged 18 or older. We do not knowingly collect or process any personal information from minors under the age of 18.
If we verify that we have received personal data—such as names, addresses, or phone numbers—belonging to a child under 18, we will immediately delete all related information and revoke the corresponding account's ability to place orders. If you are a guardian and discover that a minor under your care has submitted personal information to us without permission, please contact our customer service team, and we will promptly remove all relevant data.
For individuals aged 18, we will not share their personal information with third parties for targeted advertising or marketing purposes without obtaining explicit permission from their guardian.
Cookies
Cookies are small data files stored locally on the device you use to access our site. We use cookies and similar tracking technologies to distinguish visitors and record browsing behavior. These fall into three categories:
Strictly Necessary Cookies: These support essential functions such as logging in, processing orders, and saving items in your shopping cart. They cannot be disabled; doing so would prevent you from browsing, selecting, or purchasing lighting products.
Functional Cookies: These record your preferences—such as language settings, product filter criteria, and browsing history—to enhance your experience during future visits.
Statistical and Marketing Cookies: These track the popularity of our lighting products and help us present promotional offers tailored to your interests.
You can adjust cookie permissions via your browser settings to opt out of statistical or marketing cookies; however, disabling them may result in less relevant advertising recommendations or malfunctions in certain page features. A cookie consent pop-up will appear during your first visit to the site, allowing you to choose the scope of authorization.
Changes to the Privacy Policy
Christmas Lights R Us Of Manhattan reserves the right to update or revise this Privacy Policy at any time to reflect changes such as regulatory updates, shifts in business models, or adjustments to data collection rules.
Once the policy has been revised, we will post a notification in a prominent location on our website's homepage and update the effective date at the top of the page. We will send separate email notifications regarding significant changes to the terms.
By continuing to visit the website or purchase lighting products after the updated policy takes effect, you acknowledge and accept the revised Privacy Policy; if you do not agree to the updated terms, you may discontinue use of all our online and offline services.
Contact Us
Shop Name: Christmas Lights R Us Of Manhattan
Phone: +(332) 230-9342
Email: info@christmaslightsrusofmanhattan.com
Shop Address: 505 Columbus Ave #793, New York, NY 10024
Opening Hours:
Monday–Friday: 8:00 AM – 5:00 PM
Saturday–Sunday: Closed
(GMT -8:00, Eastern Standard Time)
Response Time: We respond within 24 hours.